Freepath Pathology Laboratory Document Workflow

Healthcare-LabsFreepath is a Pathology Laboratory designed specifically for Dermatologists and Clinicians whose focus is Dermatology. Prior to introducing FabSoft's Reform PDC and Tag Doc solutions, Freepath was using multi-part forms that needed to be manually faxed, emailed, or mailed to different doctors. Routed documents varied based on who the doctor was and what he/she preferred. This process was extremely inefficient since each document had to be reviewed in order to verify and configure distribution manually.

Freepath also lacked a digital archive system and was keeping all of their document records in filing cabinets that were difficult to maintain. FabSoft provided Freepath with a solution that would eliminate the use of their multi-part forms and pre-printed forms as well as automate distribution to fax, email, and archive systems.


Solution Implemented By Freepath Pathology Laboratory

In order to implement this solution, Freepath recreated their forms - diagnostic reports, patient history reports, and lab reports - with Reform PDC. The Diagnostic forms now contain Tag Doc barcodes so when scanned, Tag Doc automatically stores them into different folders based on the doctor’s name. When each of these forms prints, they contain metadata and indexes so that Reform would perform a search to determine how the report should be delivered. Based on the doctor’s name, lab reports are sent to different devices such as fax, email, a document management system, remote printers, or local printers.

When documents are archived online using ECM solutions, they are stored in PDF format with metadata and indexes. These indexes are patient ID, SSN, date of birth, physician, referring physician, procedure, procedure date, diagnosis number, and session number. If a document is needed, doctors can easily perform searches using the index information in order to retrieve the document from the document management system.

Reform PDC, Tag Doc, and ECM solutions provide Freepath Pathology Laboratory with a solution that alleviates all of their document processing issues. With their new electronic forms, Freepath no longer has to purchase expensive pre-printed forms. Time spent on determining how documents need to be delivered is eliminated since Reform intelligently decides how they will be sent. Additionally, automatic distribution to email and fax numbers rids the hassle of manual entry and the potential of delivery errors.

Freepath Pathology Laboratory is now able to maintain an extensive archive of documents and provide centralized access to useful information. Since forms now include indexes and metadata, they can be quickly found by performing searches. Freepath has successfully been printing 150-200 forms each day and scanning 50-100 forms daily. They intend to utilize this same solution in all of their 8 labs by the end of the year. Also, they are looking to implement 5-6 other FabSoft solutions with their current document workflow.

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