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Reform Provides Frank's Nursery & Crafts With Superior Document Management & Workflow

Frank’s Nursery & Crafts, a national Home & Garden retailer located in Troy, Michigan, was generating approximately 140,000 purchase orders a year. They used a JDA software, running on AS400 and Windows NT systems. 10,000 Of these Purchase Orders were printed, folded, and mailed, and 130,000 were being printed and faxed by the buyers. Copies that needed to be retained for future reference were being filed on a daily basis.

Frank's Nursery & Crafts Challenges

  • Faxed Purchase Orders required 24 – 30 hours to be delivered to vendors.
  • Entries that were manually created had to be referenced on the Purchase Order prior to being faxed in order to accommodate shipping time to vendors overseas.
  • There were no transmission records to verify if the Purchase Order was delivered successfully.
  • Faxing Purchase Orders caused many buyers to lose thousands of productivity hours.
  • Merchants manually retrieved Purchase Orders from a file cabinet to discuss or refax them when a vendor called with questions.
  • The Purchase Orders were stored in files for two years unboxed, warehoused for an additional five years, and then shredded if irrelevant.

With FabSoft’s Reform VDP, purchase orders changed and followed the same document workflow system. Also, it provided Frank’s Nursery & Crafts with a better document management solution that resulted in greater productivity, reliability, consistency, and thousands of dollars in savings. They have saved approximately $73,372.00 per year with the use of Reform VDP.

Frank's Nursery & Crafts Benefits From Reform VDP

  • Purchase Orders and changed orders are delivered instantly while being processed.
  • The administrator is notified by email if a Purchase Order is delivered unsuccessfully.
  • New reports detail the status of outbound deliveries via fax or email.
  • All Purchase Orders can be viewed immediately online and re-faxed directly from the desktop if needed.
  • The company receives cost savings by eliminating the cost of paper & toner, file cabinets, Purchase Orders, warehousing, and shredding documents.
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