Frequently Asked Questions
How did the retailer reduce document processing time?
The retailer used FabSoft's MFDConnect to automate scanning and routing of documents at the point of capture, cutting manual handling steps and reducing average document processing time from several days to under an hour across dealership locations.
What compliance controls were implemented?
FabSoft's Document Authority added audit trails, role-based access, and automated retention rules, ensuring documents met regulatory requirements while giving compliance teams full visibility into every document's history and approval status.
What technology powered the automation?
The solution combined Modular Object Scanning Technology (MFDConnect) with Document Authority software, enabling automatic classification, indexing, and routing of scanned documents directly from multifunction devices into existing dealership systems.
What results did the retailer see after implementation?
The retailer reported faster document turnaround, fewer manual errors, improved staff productivity, and stronger compliance posture, allowing employees to focus on customer service instead of paper-based administrative tasks.
Can this solution scale across multiple dealership locations?
Yes, MFDConnect and Document Authority are designed to scale across multiple sites, centralizing document management while allowing each dealership location to maintain its own workflows and compliance requirements.