By implementing FabSoft’s SysConnect, Ricoh Canada enhanced this inefficient process. With SysConnect, they can now recreate a more professional-looking form that can be printed on printing paper with a high-speed MFP or laser printer. To ensure that SysConnect can be utilized in all of their locations throughout the country, Ricoh Canada uses a Baan ERP system which does mainframe printing to save a printer or print queue for each location that sends the jobs to the SysConnect server.
Because the Baan system output is not uniquely recognizable by the content, the Baan printer set up for each location uses a different LPR queue name. Using FabSoft’s LPD Server option, the unique LPR queue name for each job is automatically associated with the correct form. This enables SysConnect to see which output device to send the job to from the many different devices throughout the country.
A representative from Ricoh Canada says:
“The bottom line is that it works more easily than the old method. It’s faster, quieter, and easier to read, uses fewer pages, and presents a more professional image to our customers and partners. In the future, we can convey marketing messages using this same infrastructure or even have our pick-lists re-ordered to sort multiple jobs into an aggregated job, sorted by aisles, then bins, etc. (almost like a postal sort to improve efficiency in the warehouse) and then have the shipping confirmation and packing slip print elsewhere to verify the orders. We already have a multipart form configuration for our main warehouse.”