Customer Success

Real Results from
Real Businesses

Discover how organizations across industries have transformed their document workflows, reduced costs, and boosted productivity with FabSoft solutions.

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Customer Success Stories

See how organizations like yours achieved measurable results with FabSoft

Case Study

Well-Known Hospital Turns To FabSoft SysConnect For Faxing Solution

Baptist Hospital Systems faxes many documents daily. Whether used by physicians, nurses, or administrative personnel, this hospital faxed information using stand-alone fax machines, which had become problematic.

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Case Study

Volvo Motor Graders Utilizes SysConnect

Volvo Motor Graders implemented SysConnect software, reducing manual document processing time by 87% through AI-powered automated data extraction and cutting contract turnaround by 65%, based on internal deployment metrics.

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Case Study

Use Case: Document Capture Solutions for Aerospace Industry

United Aerospace Corporation (UAC) implemented FabSoft's SysConnect and built-in Archive Connector, successfully integrating their JD Edwards system, archive, and network printers. This provided UAC a solution for document storage and retrieval, improving the usage of their documents, and achieved system synchronization within an hour.

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Case Study

Speedline Athletic Wear Integrated SysConnect

Speedline Athletic Wear implemented FabSoft's SysConnect to replace their outdated multi-part forms, achieving 60% faster processing times, a 45% reduction in manual data entry errors, and full ROI within 6 months.

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Case Study

Ricoh Canada’s Warehouses Implement SysConnect

Ricoh Canada implemented FabSoft's SysConnect, transforming their inefficient multipart forms system into a streamlined digital workflow. The result: document processing time was reduced from 6 hours to 2 hours per batch, delivering measurable efficiency gains and cost savings across their warehouse operations.

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Case Study

SysConnect Provides Frank’s Nursery & Crafts With Superior Document Management & Workflow

... (existing case study content preserved) ... Ready to Automate Your Agriculture Document Capture? See how AI File Pro can streamline order processing and document workflows for your operation. Schedule...

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Case Study

SysConnect Automates Form Creation & Document Routing for IPS

Invoice Payment System Corporation (IPS) implemented SysConnect and Tag Doc to modernize document capture workflows, achieving a 40% reduction in processing time and saving 200 hours annually.

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Case Study

Public School System Integrates SysConnect Business Platform

A public school district improved its print and document management processes by implementing FabSoft's SysConnect platform, reducing document processing time by 60% and saving administrative staff an estimated 15 hours per week. The district reported approximately $50,000 in annual cost savings from reduced paper, printing, and manual labor expenses (source: FabSoft customer case study, 2023).

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Case Study

Major Bank Uses MFDConnect Scanning Technology To Transform MFPs

Global bank upgrades to MFDConnect for secure faxing, direct emailing, and efficient document management, boosting productivity and security.

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Case Study

Use Case: Major Advertising Agency Uses Document Capture

Major advertising agency adopts FabSoft’s SysConnect and ECM solution, enhancing efficiency by auto-linking artwork to invoices, enabling secure online access and improving customer service.

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Case Study

Use Case: Workflow Automation for the Auto Retail Industry

Crown Central Petroleum utilized SysConnect to eliminate communication bottlenecks, automating SAP-generated report distribution and maintenance requests. The improved process enhances readability and efficiency, preparing for potential purchase order process optimization.

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Case Study

Automotive Car Retailer Implements FabSoft Solutions

An automotive retailer with high sales volume implemented FabSoft’s MFDConnect and Document Authority Control (DAC) to automate document approval and storage, integrating with their ECM system. The solution enables on-demand document management and improves workflow efficiency.

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Case Study

Use Case: Workflow Automation for the Underwriting Industry

AFPD implemented FabSoft’s SysConnect and Tag Doc, enhancing workflows and reducing printing costs. They can now efficiently manage, archive, and retrieve thousands of insurance forms.

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Case Study

A Real Estate Company Improves Document Approval Processing

FabSoft's MFDConnect, Document Authority Control, and Tag Doc solutions streamlined a California real estate firm's contract process. These document capture and approval tools boosted efficiency, reliability, and compliance—see how similar success stories and product features can help your business.

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Case Study

Freepath Pathology Laboratory Document Workflow

Freepath Pathology Laboratory employs FabSoft’s SysConnect and Tag Doc solutions, eliminating manual faxing and mailing. Automated distribution and intelligent document delivery has increased efficiency and decreased costs.

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Case Study

FabSoft’s SysConnect Streamlines Processes And Improves Efficiency For Superior Seafoods

Superior Seafood leveraged FabSoft’s SysConnect and OnBase DMS to streamline their high-volume document management. Multipart forms were eliminated, storage costs reduced, and access to documents enhanced, leading to increased productivity and accuracy.

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Case Study

DeskConnect Now Available in the Microsoft Azure Marketplace

Montville, NJ - 8/4/23 FabSoft, an innovator in document AI solutions, today announced that DeskConnect is now available in the Microsoft Azure Marketplace, an online store providing applications and services...

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Case Study

FabSoft Launches Document Companion: AI-Enhanced Document Management with OpenAI & Azure

Ready to Transform Your Document Management? Experience Document Companion's AI-powered capabilities with a free trial Start Free Trial FabSoft Announces General Availability of Document Companion Published: January 14, 2026 Last...

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Case Study

DeskConnect Now Available for Businesses Seeking Seamless Integration Solutions

DeskConnect Now Available for Businesses Seeking Seamless Integration Solutions DeskConnect Now Available for Businesses Seeking Seamless Integration Solutions FabSoft is proud to announce that DeskConnect is now available for businesses...

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Real Benefits

Real benefits that translate into real dollars

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No Need to Alter Existing Applications

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Speed Up Document Processing

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Reduce Print Costs

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Less Data Entry Means Fewer Errors

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Bridge the Paperless Gap

Empowering Businesses Since 1992

34 years of document management innovation

1992
Founded
FabSoft established
2010
100K
Licenses deployed
2024
AI Era
AI File Pro launched

Our Commitment to Your Success

For over three decades, FabSoft has been dedicated to helping businesses transform their document workflows. From Fortune 500 companies to growing enterprises, we provide the tools, expertise, and support needed to achieve real, measurable results. Your success is our mission.

Frequently Asked Questions

Learn more about how FabSoft can help your organization

FabSoft serves organizations across all industries including healthcare, financial services, manufacturing, retail, logistics, government, and education. Our solutions are designed to adapt to your specific document workflow needs regardless of your industry.
Most implementations are completed within days to a few weeks, depending on complexity. Our solutions are designed for rapid deployment with minimal disruption to your existing workflows. We provide dedicated support throughout the implementation process.
Customers typically see ROI within the first few months through reduced manual processing time, lower print costs, fewer errors, and improved productivity. Many organizations report time savings of 70% or more on document-related tasks.
Yes, we provide comprehensive training and ongoing support. Our team includes real humans who understand your challenges and are dedicated to your success. We offer documentation, training sessions, and responsive technical support.
Absolutely. FabSoft solutions integrate with virtually any ERP, ECM, or document management system. We support integrations with SAP, JD Edwards, SharePoint, OneDrive, and many more. Our no-code approach means you don't need to alter your existing applications.

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