Transforming Pathology Document Management with SysConnect and Tag Doc at Freepath
In the specialized world of pathology laboratories, document handling can quickly become a bottleneck. Freepath Pathology Laboratory found itself buried in manual paperwork, patient records, and disconnected workflows that slowed down everything from lab reporting to billing. So what did they do about it? They turned to FabSoft.
Why did Freepath choose SysConnect?
Freepath needed a solution that could integrate directly with their existing lab systems without forcing a costly overhaul. SysConnect offered exactly that. It connects seamlessly with laboratory information systems, automatically capturing and routing documents so staff no longer have to manually scan, sort, or file paperwork. The result is a smoother, faster document pipeline that keeps pace with the lab's daily volume.
How does Tag Doc improve document organization?
Once documents are captured, they still need to be indexed and stored in a way that makes retrieval fast and reliable. That's where Tag Doc comes in. Using intelligent barcoding and Zonal OCR, Tag Doc automatically identifies key data points on each document and tags them accordingly. This means lab technicians and administrative staff can locate patient records, requisitions, and reports in seconds instead of digging through file cabinets or shared drives.
What problems were solved by automating the workflow?
Before implementing FabSoft's solutions, Freepath's team spent significant time on repetitive manual tasks: printing, scanning, manually entering data, and physically routing documents between departments. By automating these steps with SysConnect and Tag Doc, Freepath eliminated much of that manual handling, reduced the risk of human error, and freed up staff to focus on higher-value work, like patient care and quality control.
What results did Freepath see after implementation?
With SysConnect and Tag Doc working together, Freepath achieved a fully connected ECM environment. Documents now flow automatically from capture to storage to retrieval, with minimal human intervention required. Staff report faster turnaround times, fewer lost or misfiled documents, and an overall more efficient laboratory operation.
Could a similar solution work for your organization?
If your medical or laboratory environment struggles with manual document processes, disconnected systems, or slow retrieval times, FabSoft's ECM solutions, including SysConnect and Tag Doc, may offer the same kind of transformation Freepath experienced. Automating document workflows isn't just about convenience; it's about giving your team the time and tools they need to focus on what matters most.