Intelligent Document Capture (IDC) Software & Services
By focusing on digital transformation, companies are quickly moving away from the old printing and file cabinets to the IDC approach. Companies use IDC to capture their electronic documents from internal and external processes. IDC plays an essential role in managing both paper and electronic documents. In the past, file cabinets and even folder structures would hold documents, but the only way to find the document was to open the file and read them manually. Using IDC technologies, documents are quickly identified, and the contents are extracted. So, the first step in the process is to capture the document. Documents typically come into the organization by email, mail, web browser, EDI, API, and fax. Business applications create internal documents. Some business applications already have features for delivering documents into the IDC process. Other systems lack these features, so IDC solutions typically include a virtual printer driver, web browser extension, email capture, and watch folders to add the vital function of capturing documents.
The goal of any IDC solution is to remove humans from the capture process as much as possible. Depending on the process, a human is sometimes required. For example, when an order is received by email, the person might need to use their experience to verify the order before allowing the document into the IDC workflow. If the document has poor quality, the IDC solution might need to have the user verify or correct the information before continuing. The second stage is to identify or classify the document. There are two different methods one is to have AI attempt to figure out the document type. The second method is for a user to make a one-time association. Machine Learning can be used to help in both methods. The third step is preparing the document for delivery to forward it to the next system. The process might need to clean up the document, rotate, separate, and combine other internal documents into the document package. IDC solutions usually have a vast selection of built-in destinations.
The New Generation of IDC Solutions
Maintain Electronic Formats
A scanned document is a picture with dotted colors per inch, called rasterized. The older capture solutions converted everything to a rasterized document and then used an OCR process to extract the information. By doing this, the document gets degraded, the OCR is less accurate, the file size is larger, and the processing time is up to 20 times slower. The newer solutions can capture and maintain electronic information throughout the entire process, called vector documents. When documents are generated internally, there is usually an opportunity to capture the document in a vector format. The newer IDC solutions have deep knowledge of the different types of formats and applications to extract vector information. Vector / electronic formats are key to a strong workflow foundation. Every process after will benefit from the document type being vector.
The goal of any capture solution is to capture and maintain vector documents. When an external source sends in a rasterized or scanned document, the document received is degraded forever. The only option is to use the OCR process to understand and extract information. The newer IDC solutions offer capture software that they can give to their clients so that their clients can install it at the document-creating stage. This will automatically and securely transmit the document in electronic format. After this remote capture software is installed, these external documents flow more efficiently and in a vector format.
Eliminating the Man-in-the-Middle Attack
The new IDC has options to eliminate what is called the man-in-the-middle. External and internal bad people can inspect or take a copy of the documents as they pass through a middle system. By eliminating the system in the middle, the document securely goes straight from their desktop to the next solution without passing through a server. However, sometimes a server or cloud server is needed for some workflows.
Benefits of Intelligent Document Capture:
Reduce or eliminate human interaction
- Once computers are trained, they will perform the same task more accurately and avoid typos.
Reduce the time it takes to process a document
- The computer will react to a pending document much faster than a person can react and process it.
Enhance the quality of the documents
- Documents can be skewed or distorted. IDC software has a process to clean up problem documents.
Unify the process so that all the documents are processed using the same methods.
The computer will process documents the same way every time. Humans process a higher volume of documents in a very organized manner.
DeskConnect For Your Intelligent Document Capture Needs
Our company developed DeskConnect after 31 years of helping our clients with Intelligent Document Capture Needs. The DeskConnect product was born six years ago and was designed from the bottom up to support all the latest innovations.
DeskConnect Key Features:
Machine Learning (ML)
Artificial intelligence (AI)
Full vector support
Secure Direct Document Delivery
Get Started with DeskConnect Today!
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